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Methods of Payment
We accept checks, Visa/Mastercard, wire transfers, cashiers checks or cash.
Ordering
We accept orders by phone, by fax, by mail or at our branch's Counter Sales area.
Order Types
Stock Orders
When placing an order with us for normal stocking inventory, we will ship all products
to you according to your requested shipping method, or we will choose if you do
not specify. We will back order any product not available at the time of picking.
Non-Stock/Special Orders
We will order product that we do not normally stock at our branch for customers
who fax a signed purchase order. For COD accounts, we will need to receive a 50%
deposit before entering a non-stock/special order
Ship Complete Orders
We will wait for an order to be filled 100% before shipping for customers who specify
an order to be shipped complete.
Blanket Orders
We offer blanket orders to customers who want to order their products on one purchase
order but want multiple shipments over some defined period of time.
Method of Product Receipt
Will Call
If specified, we will hold orders in our will call area for pick-up by the customer.
Our will call is open during normal business hours.
Delivery by our truck
We offer free, next-day delivery to customer business locations within 60 miles
of our branch for orders meeting specific dollar amounts, usually around $150.00.
UPS
We will ship orders outside of our delivery area or small dollar amount orders via
United Parcel Service, (UPS).
Common Carrier
We ship orders outside of our delivery area that do not meet the size or weight
criteria for UPS by common carrier. We will choose the carrier, unless specified
by the customer.
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